FAQ

Frequently Asked Questions

Wifi

Is there wifi at the lodge?
There are three wifi hotspots which can be used free of charge. One is located at the reception, one at the pool and the other is at the bar.

Due to the remote location of the lodge, the connection stability may vary. Normally, the connection is good enough for e-mail, WhatsApp, and social media. Services that require a lot of data (like video streaming) are not possible.

Parking area

How is the parking area?
We have our own parking area inside the lodge’s premises. Your vehicle(s) can be parked here free of charge.

Prices Room

What are the prices for the rooms?
The prices of the lodge are found when booking at our reservation office, Resdest or our booking page. The prices of the rooms vary depending on the type of room, Camelthorn or Oasis.

When booking, There is a choice between Dinner, Bed & Breakfast or Full-board.

Children

What are the prices for children?
Room prices
• Children until the age of 5 are free of charge.
• Children between the age of 6 and 12 are charged half price.
The extra beds will be placed in the room.
There is a maximum of 4 persons per room, with a maximum of two adults.

Activities / excursions
When children take a seat, the standard prices apply.

Booking Spa treatments

How do I book spa treatments?
Spa treatments can only be booked at the reception during your stay. A Pricelist is shown at the desk of the reception, in the rooms and at the spa.

Booking in advance is only required for big groups (10+ persons) at our travel agent via Resdest, or by contacting Resdest direct: divava@resdest.com

Booking Activities/Excursions

How do I book activities/excursions?
Activities can be booked during your stay and beforehand at our reservation office, Resdest by email divava@resdest.com or at our booking page.

To ensure availability, we recommend booking game drives in advance.

Pets

Are pets allowed?
Pets are not allowed.

Laundry

Is there a laundry service?
There is a laundry bag in the room. The clean clothes return the next day. The prices for each piece of clothing are found in the laundry form.

Check-in and Check-out times

What are the check-in and check-out times?
Check-in: 14:00 – 18:00
Checkout: 09:00 – 10:00

If you need to check-in later, of check-out earlier, please let us know in advance.

If you cannot find the right answer to your question. Please do not hesitate to contact us directly.

Divava Okavango Resort & Spa

Tel: +264 (0) 66 259 005
E-mail: info@divava.com

Honoured as a Top Performing Lodge as Reviewed by Travellers on the World’s Largest Travel Site

Winner of the certificate of excellence 6 years in a row: 2019 – 2018 – 2017 – 2016 – 2015 – 2014. Read more

The accommodation

Divava Okavango Resort & Spa perched on the banks of the Okavango River renders 20 luxury air-conditioned, spacious chalets with large decks providing front row seats for the magnificent wildlife show. Encounter fine dining surrounded by elegant style and luxury.

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